Probe to uncover the real story
Behavioural interviewing technique
Behavioural Interviewing is a practical training that helps interviewers gain a clearer, more authentic picture of the people they meet — even under pressure, time constraints, or competing priorities.
Rather than relying on first impressions or polished answers, participants learn how to use behaviour, structure, and questioning to help interviewees speak openly and honestly — so decisions are based on insight, not assumption.
What changes after the training
Participants learn how to:
- Create psychological safety so candidates can speak openly and clearly
- Use structure to probe deeply without losing flow
- Ask better questions — and spend more time listening and observing
- Reduce bias by focusing on behaviour, evidence, and context
- Encourage interviewees to articulate how they think, act, and decide
- Identify potential that might otherwise be overlooked
The interview becomes less about judgement — and more about discovery.
How the training works
The programme integrates three connected elements:
01 Behaviour & awareness
Participants explore how their own presence, energy, and assumptions influence interview outcomes. Through actor-led role plays, they receive feedback on their impact as interviewers — and how they are influenced by different personalities.
This builds awareness of bias, projection, and behavioural triggers.
02 Structured probing & questioning
Participants learn a clear, simple probing structure based on the STAR technique, designed to:
- reduce pressure on both interviewer and interviewee
- create logical progression in answers
- surface real behaviour rather than rehearsed responses
The simplicity of the process frees attention for listening, observing, and evaluating.
03 Narrative, context & evaluation
Storytelling is used as a framing tool — helping interviewers set context, reflect organisational values, and guide candidates to share relevant examples.
Interviewees are encouraged to do most of the work, allowing interviewers to see how they think, respond, and operate in real situations.
Where this shows up
Recruitment and selection interviews
Internal mobility and promotion decisions
Graduate and early-career hiring
Leadership and competency-based interviews
Situations where fairness, clarity, and insight matte
The tools are robust, human, and transferable.
Good interviews don’t test performance — they reveal behaviour.
Programme format
The programme can be delivered as a complete journey or adapted into focused sessions, depending on your needs.
in person
1 day 1 trainer | max. 6 participants
online
4 × 1.5–2-hour modules | 1 trainer · max. 6 participants